Description: Clicking on a text document file associated with Writer (.odt, .docx, etc), LibreOffice always crashes the application. The application tries to restore the document but, in the dialog that opens, there is no document to restore. Documents open normally when selected from Writer's Open File menu. This happens in all arm64 versions I've tried Actual Results: Click on a text file associated with Writer Expected Results: Open Writer Reproducible: Always User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: it Module: StartModule [Information guessed from browser] OS: Windows 11 arm64 OS is 64bit: yes (arm64)
Thanks Alberto. Can you please paste here the info from About > LibreOffice ? And when you say “all ARM versions” you’ve tried, do you remember how far back that was in LibreOffice versions?
Created attachment 184799 [details] Screenshot with LibreOffice version
Hi, right now I'm using version 7.5 When I said that the bug presents itself in all the ARM versions that I tried, I meant that I installed version 7.3, then the 7.4 and finally now the 7.5. I use a Microsoft Suface Pro X with Windows 11 22H2 arm64 Thank you Alberto Grasso
[Automated Action] NeedInfo-To-Unconfirmed
Thank you for reporting the bug. I can confirm that the bug is present in the latest Version: 24.2.0.0.beta1 (AARCH64) / LibreOffice Community Build ID: 5f390384195b7264c6e52add9e90a39790285249 CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: default; VCL: win Locale: de-DE (de_DE); UI: de-DE Calc: threaded I tested with a fresh (nonexistend) user profile.
Unfortunately this Problem still exists in the latest 24.2 RC2. Version: 24.2.0.2 (AARCH64) / LibreOffice Community Build ID: b1fd3a6f0759c6f806568e15c957f97194bbec8f CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: default; VCL: win Locale: de-DE (de_DE); UI: de-DE Calc: threaded OS: Windows 11 22H2 on arm64 Regards, Marc
Alberto, do you get a crash report dialog with the version you have? If so, can you please produce a report and share the link here? If possible at, please also test the latest ARM build: https://dev-builds.libreoffice.org/daily/master/current.html And see if you can collect a backtrace: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg I imagine it is the same issue as bug 160945, but I wanted to confirm.
(In reply to Stéphane Guillou (stragu) from comment #7) > Alberto, do you get a crash report dialog with the version you have? If so, > can you please produce a report and share the link here? > > If possible at, please also test the latest ARM build: > https://dev-builds.libreoffice.org/daily/master/current.html > And see if you can collect a backtrace: > https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg > > I imagine it is the same issue as bug 160945, but I wanted to confirm. I'm now using the x64 version of LibreOffice on my Surface, because the arm64 version is unusable. I just tried to install version 24.8 dev Windows arm64 and little has changed: instead of the dialog box with the document recovery message, now the document is opened however, after a couple of seconds the Writer app is closed and in the Registry Windows Events error Application Error ID event 1000 is logged, with this detail: Nome applicazione con errore: soffice.bin, versione: 24.8.0.0, timestamp: 0x664b8b3a Nome modulo non valido: cppu3.dll, versione: 24.8.0.0, timestamp: 0x664b7ba7 Codice eccezione: 0xc0000005 Offset errore: 0x000000000004b420 Id di processo in errore: 0x3A88 Ora di avvio dell'applicazione in errore: 0x1DAAB497AE7E83D Percorso dell'applicazione in errore: C:\Program Files\LibreOfficeDev 24\program\soffice.bin Percorso del modulo in errore: C:\Program Files\LibreOfficeDev 24\program\cppu3.dll Id di rapporto: 2098df15-3f60-4585-bbf3-1b16ec5a7890 Nome completo del pacchetto guasto: ID applicativo relativo al pacchetto guasto: