Bug 134393 - Libreoffice crashes if preview is enabled on Directory Opus filemanager
Summary: Libreoffice crashes if preview is enabled on Directory Opus filemanager
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.4.3.2 release
Hardware: All Windows (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Crash
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Reported: 2020-06-29 13:49 UTC by cianoz
Modified: 2024-05-02 14:49 UTC (History)
4 users (show)

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Crash report or crash signature:


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Description cianoz 2020-06-29 13:49:11 UTC
Directory Opus filemanager (v.12, latest as of today) with file preview panel enabled.
If you clic on a LO spreadsheet file in Directory Opus the preview panel shows the preview, but the LibreOffice process stops working and crashes.
Comment 1 Roman Kuznetsov 2020-08-13 19:05:07 UTC
when you use windows explorer did you get the same crash?
Comment 2 cianoz 2020-08-15 09:31:57 UTC
No, preview enabled in Windows Explorer doesn't causes the problem
Comment 3 Roman Kuznetsov 2020-08-15 09:36:09 UTC
Mike, NOTOURBUG?
Comment 4 Mike Kaganski 2020-08-15 15:36:56 UTC
Definitely OURBUG (just needs confirming). We must not expose APIs that allow to crash us.
Comment 5 Mike Kaganski 2020-08-15 16:00:19 UTC
But the description misses everything needed for reproduction (even trying to install it doesn't hep me):

1. "v.12, latest as of today" - is it 12.21 x64?
2. The program allows to be installed in two kinds (Pro edition vs Light edition) - which one?
3. "with file preview panel enabled" - how one enables that stuff? The program is rich in settings, and I don't want to spent lots of lime trying to find something in a program I don't use and need, other than to reproduce the problem.
Comment 6 Mike Kaganski 2020-08-15 16:00:46 UTC
And which Windows is that?
Comment 7 cianoz 2020-08-18 12:45:08 UTC Comment hidden (obsolete)
Comment 8 cianoz 2020-08-18 12:53:54 UTC
OK, I try to give more details
I'm on Windows 10 Home build 1909 (18363.1016)
Directory Opus is the Pro version 12.21 x64 build 7478 22/0682020
AFAIK you can install the Pro edition in trial mode for 30 days

To enable the preview mode you can use the F7 key or the toolbar: the button is normally displayed by default and it's the last one on the righ, just before the search field.
Comment 9 Mike Kaganski 2020-08-18 13:54:43 UTC
Repro with Version: 7.0.1.1 (x64)
Build ID: <buildversion>
CPU threads: 12; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: en-US
Calc: CL

Curiously this happens even with LibreOffice started from a parallel installation.

Unfortunately, I cannot repro with master, even replacing C:\Program Files\LibreOffice with contents of my master instdir. Don't know if that's because it's fixed in master, or because it's a debug build.

Setting NEW for now.
Comment 10 QA Administrators 2022-08-19 03:43:16 UTC Comment hidden (obsolete)
Comment 11 Stéphane Guillou (stragu) 2024-05-02 14:49:23 UTC
Note that Directory Opus has in the past blacklisted LibreOffice because of crashes: https://resource.dopus.com/t/crash-with-pagecount-column-libreoffice/13719
...but I couldn't find a report about the Viewer Pane.

I just tested Directory Opus 13.5 on Windows 11 with the "Viewer Pane" enabled, LO 24.2.2 open with a sample ODS, and when I select the file in Opus, it does display it without problem. Neither LO nor Opus crash. Other LO files might not show a preview (with the blurb "This Microsoft Office document could not be displayed[...]"), but no crash.

Mike and cianoz, can you please test again to see if it is indeed resolved?